POLICY

A deposit of $50 is required to book. It can be sent to cleaningcompassionate@gmail.com via zelle. The verification screen will say COMPASSIONATE CLEANING LLC FRESH MEADOWS. The balance is due upon my arrival to your home.

The balance can be paid in cash or through zelle only.

Deposits are non-refundable but they are transferrable only if you reschedule two days prior to your appointment date. 

For sanitary reasons, I ask that you supply a broom, we’ll provide the mop and other cleaning supplies needed for the job.If you have carpet, please have a working vacuum.

We Love pets and children, but please keep your pets and children away from the areas that are being cleaned so that we can properly perform our tasks.

Please inform us upon booking if you have any mice and /or roaches so that we can properly prepare for the job.

Unfortunately we can't accommodate homes that have rats or bedbugs. 

Please note that we only remove up to 5 bags of garbage. If the bags exceed more than 5, that will be considered junk removal and the customer will be responsible for it. We are not responsible for removing and will not remove items such as beds, tables, mattresses, dressers, or any other furniture and appliances as that is also considered junk removal. 

Thank you for considering us. we hope to see you soon !